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Stores. Call Centers. The Web. The drive-thru. Catalogs. Kiosks. In-Home. At Work. Mystery shopping.  Onsite audits.  Satisfaction surveys.  No matter where or how you interact with your customers, IntelliShop can help you evaluate and improve your customers' experience.

IntelliShops™ Mystery Shopping Programs
 

* Onsite

* Telephone

* Video

* Web

IntelliCalls™ Telephone-Based Evaluation
 

* Mystery shopping evaluations

* Digitally recorded

* Scored reports

* Live operator surveys

* Post-purchase surveys

IntelliQuery™ Customer Satisfaction Survey
 

* Web

* IVR
* Telephone
* E-mail
* Customer Intercepts

IntelliShots™ Digital Photography Program
  - Branding, re-branding or de-branding verification
- Verification of point-of-purchase materials placement
- Location image and appearance evaluations
- Safety and compliance audits
- Competitive intelligence
- Manufacturer's product placement evaluations
IntelliCheck™ Onsite Audit
 

- Onsite audits provide a comprehensive review using an independent company (IntelliShop)
- Most popular uses are to verify marketing materials and/or signage placement, merchandising audits.
- Visits are unannounced until auditor arrives at location.
- Can include digital photographs, embedded directly in the web-based audit report you'll receive, and can be burned onto CD's.
- A detailed report is provided within 24-48 hours of each visit.

IntelliPoint™ Point of Sale & Merchandising Service
  With our field force of more than 365,000 people throughout the United States, Canada, Mexico, and Europe, we are able to assist manufacturers, distributors, and retailers with merchandising and point-of-purchase materials placement.
IntelliShop Services Overview