Experience is Everything.

We use our experience to help you improve yours.

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A Holistic Approach

Consider us your Brand Partner. Through understanding perception, evaluating the customer experience, and listening to what's being said about you, we’ll help you use customer experience as a significant competitive advantage.

How Kindness Can Create a Better Overall Customer Experience - Customer Experience

A recent Wall Street Journal article reminds us of the role that kindness plays within customer experience, both on the staff and end consumer sides. This is especially important in the current Covid-19 environment for the restaurant and hospitality industries as several...

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Does Online Reputation Management Matter for Colleges and Universities? - Social Media Listening & Reputation Management

As a busy professional working within higher education, online reputation management may be the furthest thing from your mind. However, in today’s world where online conversations are shared 24/7/365 and holding more value than the offline world, it is critical for any college...

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How To Prevent Potential Loss From BOPIS - Loss Prevention, Compliance & Auditing

It’s no secret the past year has accelerated the need for businesses to seamlessly integrate the online shopping experience with in-person fulfillment. But has the need for speed accidentally led to an increase in loss? According to Forter, BOPIS fraud increased 55% YoY in the...

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We Partner With The World's Leading Brands

Find out why the world's leading brands choose IntelliShop for their customer experience research & advisory partner.

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