The entire team has been great to work with!
IntelliShop is great at helping us adjust along the way. They have been super helpful. It has been such a huge help, and will only continue to get better. The amount of time the program has saved us has been unfathomable.
IntelliShop does a wonderful job handling all of our needs. I'm glad they look after FCA's account! They are one of the best vendors that we work with.
IntelliShop has great client services managers. They work hard and put the client first, always. They worked hard to meet our constant requests for change and improvement and provided a friendly and non-combative response, even when we pressed them hard.
IntelliShop offers the most reliable and highly trained shoppers in the industry. Their attention to detail and timely execution of projects is why we’ve been working with them for over 12 years and the reason they are our trusted partner.
Our mystery shop program has been that change agent for us. This program has helped instill great confidence in the accuracy, immediacy and relevance of the data – which has driven operational improvements, a better guest experience and positive business results.
We have been extremely pleased with the program and support we have been receiving from IntelliShop.
A Holistic Approach
We monitor all aspects of your brand. Through understanding perception and dissecting the customer experience, we’ll help you improve your brand’s performance.
How to Manage Labor Shortages this Summer - Customer Experience
In the restaurant and retail industry today, good people are hard to find and harder to keep. Even prior to the pandemic, recruitment and retention have long been major pain points for owners and operators. So how do you manage in a market with a labor shortage? Cross-train...
Does Online Reputation Management Matter for Colleges and Universities? - Reputation Management
As a busy professional working within higher education, online reputation management may be the furthest thing from your mind. However, in today’s world where online conversations are shared 24/7/365 and holding more value than the offline world, it is critical for any college...
How To Prevent Potential Loss From BOPIS - Loss Prevention & Compliance
It’s no secret the past year has accelerated the need for businesses to seamlessly integrate the online shopping experience with in-person fulfillment. But has the need for speed accidentally led to an increase in loss? According to Forter, BOPIS fraud increased 55% YoY in the...
COVID-19 Compliance
Lean on our suite of services to meet customer expectations during this unprecedented time.
When the world feels unsettled, your brand’s compliance doesn’t have to be. Enforce guidelines and plan proactively with our suite of services designed specifically for COVID-19 compliance.
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