As the Founder, CEO and Visionary for IntelliShop Ron's role is to assure that we have a great team who takes exceptional care of our clients, to provide them with tools and resources that let them reach their full potential, and to assure we are always seeking ways to add more value for their trust in us as valued business partners.
Experience & Background
Ron launched IntelliShop in 1999, after spending years in the industry and recognizing the clear need for a truly client-focused mystery shopping company. With the help of a passionate team, IntelliShop has since grown into one of the leading customer experience measurement and improvement firms in the nation. Ron served on the Mystery Shopping Providers Association Board of Directors for more than 8 years, serving as an officer for 5 years, and was named Volunteer of the Year in 2008. Prior to dedicating his career to helping clients improve their customer experience, Ron spent more than 12 years in the healthcare industry with Omnicare and The Cleveland Clinic. A graduate of the University of Toledo, he lives in Perrysburg, Ohio with his wife and two sons, and enjoys supporting a number of local volunteer and philanthropic organizations, including The Boys & Girls Clubs of Toledo, Cocoon House, and the Evans Scholars Foundation.
What I Love
Family time, golf, attending concerts, and travel
The Stones, Tom Petty & The Heartbreakers, The Beatles, Prince, Isley Brothers, Talking Heads, The Smiths, Lucinda Williams, Steve Winwood, Jason Isbell, I could go on quite awhile...