Scale Your Restaurant Business
Improve your brand experience and identify cost centers to scale your business profitably
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How IntelliShop Supports the Restaurant Industry
Guaranteed ROI For Your Restaurant Business
As commodity and food prices continue to rise, the restaurant industry is feeling the squeeze on its bottom line. At the same time, consumers are becoming more price conscious with higher expectations. With pressure added on both ends of the balance sheet, how can restaurants remain competitive? Learn how we guarantee ROI when you invest in our customer service optimization solutions.
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Customer Experience & Mystery Shopping
Leverage the largest network of mystery shoppers in the industry to gain an unbiased understanding of your strengths and weaknesses. IntelliShop has the manpower to conduct secret shops across hundreds, or even thousands of restaurant locations to ensure a consistent experience for your customers. You’ll receive a thorough analysis based on unique criteria with actionable recommendations to elevate your business.
Loss Prevention & Brand Compliance
Minimizing unnecessary, or even unknown costs is one of the easiest ways to improve your restaurant’s bottom line - especially as consumers are more sensitive than ever to rising prices. But reducing food waste or losses due to theft is no easy task at scale. Let our LP team review the ins and outs of your business and identify your biggest opportunities to reduce shrink and increase profitability.
Social Media & Reputation Management
Consumers expect consistency across your channels - especially in the restaurant industry. Ensuring that operating hours are correct, reviews are answered, and posts are consistent across all social media platforms is crucial. Leverage our trusted social media & reputation management experts to make sure your brand experience is top-notch, even when someone isn’t at one of your physical locations.
What Does This Mean For Your Bottom Line?
A customer experience program that provides actionable data, finds gaps in your current operations,
Ensure Consistency
All customers should experience top-notch service and quality products, regardless of location.
Reduce Losses & Risk
Find gaps and cost centers both internally and externally with fraud & theft audits, profitability analysis, and efficiency recommendations
Maintain Brand Loyalty
Keep customers engaged even when they aren’t visiting one of your physical locations. Turn loyal customers into fierce brand advocates through online reputation management.
“Our mystery shop program has been that change agent for us. This program has helped instill great confidence in the accuracy, immediacy and relevance of the data – which has driven operational improvements, a better guest experience and positive business results.”
"IntelliShop is great at helping us adjust along the way. They have been super helpful. It has been such a huge help, and will only continue to get better. The amount of time the program has saved us has been unfathomable."
Loss Prevention Operations Center Brings Easy Wins
A specialty clothing retailer co-sourced their loss prevention program. While maintaining some members of the internal LP team, a majority of departmental functions were contracted out.
