IntelliShop uses a shopper rating to determine the quality ranking of our mystery shoppers. This is an internal point system which helps the scheduling team measure our shoppers’ commitment, reliability, report quality, ability to follow instructions, and experience level. The point system is based on a scale of 1 to 10, with 10 being the highest and 1 being the lowest. A shopper rating is averaged over time. It is re-calculated frequently; ratings can either be raised or decreased.
IntelliShop automatically assigns each newly registered shopper a rating of 5 immediately upon registering with our company (reminder—it’s free to sign-up & there are NO membership fees… ever). Once a mystery shopper has performed a shop assignment, the questionnaire/report will be reviewed and then scored based on different criterion, such as how well directions were followed (based on the shop guidelines), how timely the report was submitted, how detailed the narratives were, and how accurate the observations were.
We are ALWAYS looking for great, reliable people to join our market research team. It’s FREE to register & there are NO membership fees. Click here to sign-up!
Here at IntelliShop the Field Staff Coordinators REALLY care about our shoppers AND we do THANK YOU for your commitment in keeping IntelliShop the quality leader in market research.
