Reputation Management ServicesIn today's hyper-fast social media world, your brand's reputation is everything. Online conversations are being had about you, ratings are being given, rumors are being spread, 24/7/365. It's daunting to keep up, let alone know how, and when, to positively engage. Are you in control of your online reputation, or are you letting it be defined for you? We make it easy to own it. IntelliShop will help you understand what's being said, where it's being said, how to influence it to your advantage, and how to assure that your hard-earned reputation is enhanced, not crushed. We'll bring you deep insights that can be turned into positive action. |
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Review Tracking & Management
When your customers talk, future customers are listening. We’ll monitor your reviews, respond to customers and quickly address concerns — ultimately improving your local SEO ranks and increasing retention and revenue.
Learn More About Review Tracking & ManagementSocial Media Engagement
Increase brand awareness, improve brand sentiment and get engaged with your followers by identifying social media posts and comments your brand should acknowledge and act on. Whether it’s creating brand loyalty or diffusing a possibly volatile comment, our expert response team has you covered.
Learn More About Social Media EngagementCrisis Management & Alerts
When your online reputation takes a turn, IntelliShop will coach you through. We'll execute a real-time monitoring process to address the crisis, while helping you strategically navigate the next steps and recover your brand reputation.
Learn More About Crisis Management & AlertsCompetitive Intelligence
Stay ahead of the pack. We can also monitor your competitors’ online presence – evaluating review ratings, social media mentions, influencer partnerships and brand sentiment – in order for you to develop stronger, more effective marketing campaigns.
Learn More About Competitive IntelligenceCustomer Insight Reporting
Cut out the guesswork when it comes to data and reports. We’ll gather, interpret, and explain what your online reputation data means so you can put that information (and your time) to good use.
Learn More About Customer Insight ReportingLocal Listings Management
The success of your business depends on the voice of your customers, do you know what they are saying about you online? IntelliShop provides social media management that will take you and your business to the next level.
Learn More About Local Listings ManagementRestaurants Embrace New Technology Solutions to Meet Consumer Demand
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How to Manage Labor Shortages this Summer
In the restaurant and retail industry today, good people are hard to find and harder to keep. Even prior to the pandemic, recruitment and retention have long been major pain points for owners and operators. So how do you manage in a market with a labor shortage? Cross-train...
Does Online Reputation Management Matter for Colleges and Universities?
As a busy professional working within higher education, online reputation management may be the furthest thing from your mind. However, in today’s world where online conversations are shared 24/7/365 and holding more value than the offline world, it is critical for any college...
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