Talk Shop and Industry News

Gather some practical tips, stay up to date with the latest in customer experience, and learn what we’re paying attention to at IntelliShop.


Showing entries tagged News

News Insights

IntelliShop Offers New Phone Service to Clients

Perrysburg, OH IntelliShop announced today that it has enhanced its IntelliCallsTM service by providing clients with the capability of using locally-based evaluators with complete digital recording capabilities for their telephone evaluation programs. "We want to assure that...

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News Insights

IntelliShop forms The Benchmark Collaborative With Other Leading Mystery Shopping Companies

Perrysburg, OH IntelliShop and three other well-known mystery shopping companies announced a new era in mystery shopping today, with the formation of The Benchmark Collaborative, LLC. The Benchmark Collaborative (TBC) is a partnership between four recognized leaders in the...

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Accurate, Immediate, and Relevant

Our mystery shop program has been that change agent for us. This program has helped instill great confidence in the accuracy, immediacy and relevance of the data – which has driven operational improvements, a better guest experience and positive business results.