Franchise Compliance and Royalty Assurance

Ensure That Franchisees Are Compliant

As a franchisor, your primary goals are maintaining brand integrity, assuring that franchisees are compliant with contractual purchasing, accurate financial reporting, and overall brand value and integrity.

It is critical as Franchisors to maintain brand integrity across their system, assuring that franchisees are compliant with financial reporting, purchasing, and maintaining brand standards. The challenge for the franchisor is implementing a process that guarantees under-reporting, brand integrity, and compliance issues are identified and corrected as quickly as possible.

Implementing solutions that ensure the discovery of these items protects the investment of your franchisees.

IntelliShop’s custom-designed Royalty Assurance programs on average see a 15% - 20% improvement in reported sales.

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What to Expect from Franchise Compliance and Royalty Assurance

We assure compliance with the agreements your franchisees sign and that their sales reports and other financial statements are accurate. Our independent audits of franchisees are done on a consistent basis to ensure objectivity, consistency, and fairness. Some of the service we use to address these issues include:

  • Royalty Auditing
  • Proactive Royalty Assurance Programs
  • Brand Standards Compliance Auditing
  • Fraud investigations
  • Post Termination non-compete covenant and de-identification investigations.
  • Integrity Mystery Shopping

IntelliShop’s services will identify if such issues exist in your organization, partner with you to update processes to mitigate these issues in the future, and work with you to re-coup the under-reported payments .

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Identify Root Cause

Get to the root of the issues being faced by working with a team that knows how to focus on your business objectives.

Use a highly experienced team know what to look for and how to look for it.

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Consistent Experience

When it comes to brand growth, consistency is key. With IntelliShop, we ensure personnel, stores, displays, and promotions are all in line with the franchise goals and nothing goes unnoticed.

The audits and investigations that we employ ensure that all franchisees are compliant from franchisor brand standards.

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Quality Assurance

With cohesive quality assurance program, we provide insight to front of the house operations and back of the house processes. Our services provide strategic solutions and actionable insights. You focus on revenue and profit drivers, instead of completing operational checklists.

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Best-in-Class Team of Experts

Get a dedicated team, including directors and coordinators. Experts who dive into your data and metrics with the intent to help you grow. Our diverse and experienced management team have valuable industry specific knowledge to create solutions that drive ROI and bottom line improvement.

Franchisors Win Big When They Monitor Franchisees

Using a simple yield review with a global baked goods and beverage brand, it was identified that as much as 23% of sales were being underreported.


Of Sales Were Underreported


Reduction in First 16 Months

Download This Case Study
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IntelliShop is great at helping us adjust along the way. They have been super helpful. It has been such a huge help, and will only continue to get better. The amount of time the program has saved us has been unfathomable.


IntelliShop offers the most reliable and highly trained shoppers in the industry. Their attention to detail and timely execution of projects is why we’ve been working with them for over 12 years and the reason they are our trusted partner.

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IntelliShop’s COVID-19 Compliance Check and Greeter Services are instrumental in the successful execution of our health and safety requirements. Our high IntelliShop Audit scores provide us the confidence in our stores ability to pass any external audits conducted by local health, safety, labor, or other agencies, while at the same time creating an environment that promotes a safe shopping experience for our customers.

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Start Growing with IntelliShop