Our Approach

We know what it takes to turn insights into outcomes. Here’s how we’ll elevate your brand’s experience and protect its performance.

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1. Build a Partnership

There’s a big difference between being a one-size-fits-all vendor and a consultative partner like IntelliShop. We’re all about creating authentic relationships and experiences with our clients. We want to know you. Tell us about your industry, company, and goals – for today and for the long run. We’ll create and execute a custom plan that gets you there.

2. Gather Holistic Experience Data

Our wide scope of customer-centric services captures detailed data from all customer touchpoints. We'll assess your goals and needs and recommend an approach that may include Customer Experience, Online Reputation Management, Loss Prevention & Compliance, or a combination of those. Multifaceted programs result in a clear direction to help you effectively and completely understand your brand experience.

3. Leading-Edge Analytics

Data without understanding is meaningless. The worst thing we could do is just dump data on you. The most-important part of our work for you is interpreting what the data means, helping you understand it, and partnering with you to drive improvement and results.

4. Facilitate Strategic Improvement

We don’t stop at analysis. Our experts will work with you over the life of your programs to develop plans that drive change, improvement and increased sales. We will also recommend when the program itself needs to change, to stay relevant and assure that the bar is always being raised toward exceptional performance.

Industries Served

  • Agencies
  • Apartments
  • Appliances
  • Attractions & Theme Parks
  • Automotive
  • Banking & Financial
  • Business-to-Business
  • Clothing & Apparel
  • Commercial Real Estate
  • Communications/Media
  • Computers & Electronics
  • Concessionaires
  • Consumer Electronics
  • Convenience Stores
  • Delivery Services
  • Education
  • Entertainment & Venues
  • Fitness
  • Food Service
  • Franchising
  • Furniture
  • Gift Stores
  • Government Agencies
  • Grocery Stores
  • Healthcare
  • Home Builders
  • Home Goods
  • Home Improvement
  • Home Electronics
  • Hospitality
  • In-store Experience Providers
  • Insurance
  • Legal
  • Luxury Products
  • Market Research Firms
  • Marine & Boating
  • Mobile & Wireless Communication
  • Mortgage Brokers
  • Museums
  • Online Stores
  • Non-Profit Agencies
  • Parking Management
  • Pharmaceutical
  • Private Equity Firms
  • Real Estate
  • Restaurants
  • Retail - all sectors
  • Self Storage
  • Shopping Malls
  • Software
  • Sports Leagues, Teams & Venues
  • Staffing Companies
  • Timeshare Management
  • Transportation
  • Travel Agencies
  • Utilities/Energy

Meet Our Team

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One of the Best

IntelliShop does a wonderful job handling all of our needs. I'm glad they look after FCA's account! They are one of the best vendors that we work with.