Our Approach

We know what it takes to turn insights into outcomes. Here’s how we’ll elevate your brand’s experience and protect its performance.

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1. Build a Partnership

There’s a big difference between being a one-size-fits-all vendor and a consulting partner like IntelliShop. We’re all about creating authentic relationships and experiences for our clients. We want to know you. Tell us about your industry, company, and goals – for today and for the long run. We’ll create the custom plan that gets you there.

2. Gather Holistic Data Samples

Because we’re a full-service customer experience research and consultant firm, with multiple targeted programs, we have a distinguished vantage point. Maximize your data collection by leveraging all three branches of IntelliShop: Customer Experience, Online Reputation Management, and Brand Standards and Compliance. Multifaceted programs means more comprehensive data to help you effectively and completely understand your brand experience.

3. Interpret and Analyze in Depth

We’ll gather, overlay, and synthesize data from each of your IntelliShop programs. Our experts quickly identify connections and data trends. We’ll evaluate hundreds of points and numbers, combined with user-powered reporting, to develop a comprehensive quality analysis tailored to you.

4. Facilitate Strategic Improvement

Based on our findings, you’ll receive a next-steps plan that’s specific to the problem you’re looking to solve. No more wondering what your data means or how to use it best. We’ll present and provide a personal, interactive report with clear calls to action and critical insights for improvement. Goodbye guesswork. Hello personalized plan for success.

Industries Served

  • Advertising Agencies
  • Apartments
  • Appliances
  • Attractions & Theme Parks
  • Automotive
  • Banking & Financial
  • Business-to-Business
  • Clothing & Apparel
  • Commercial Real Estate
  • Communications/Media
  • Computers & Electronics
  • Concessionaires
  • Consumer Electronics
  • Convenience Stores
  • Delivery Services
  • Education
  • Entertainment & Venues
  • Fitness
  • Food Service
  • Franchising
  • Furniture
  • Gift Stores
  • Government Agencies
  • Grocery Stores
  • Healthcare
  • Home Builders
  • Home Goods
  • Home Improvement
  • Home Electronics
  • Hospitality
  • In-store Experience Providers
  • Insurance
  • Legal
  • Luxury Products
  • Market Research Firms
  • Marine & Boating
  • Mobile & Wireless Communication
  • Mortgage Brokers
  • Museums
  • Online Stores
  • Non-Profit Agencies
  • Parking Management
  • Pharmaceutical
  • Private Equity Firms
  • Real Estate
  • Restaurants
  • Retail - all sectors
  • Self-storage
  • Shopping Malls
  • Software
  • Sports Teams & Venues
  • Staffing Companies
  • Timeshare Management
  • Transportation
  • Travel Agencies
  • Utilities/Energy

Meet Our Team

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Extremely Pleased

We have been extremely pleased with the program and support we have been receiving from IntelliShop.