Solutions
We offer curated customer experience solutions to help you understand your entire world of customer experience, and then show you how to use customer experience as a strategic competitive advantage
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Customer Experience
Evaluate the customer experience across all touchpoints with data-driven insights that will improve your customer experience and drive increased satisfaction, loyalty, and revenue.Click for More
Social Media Listening & Reputation Management
The success of your business depends on the voice of your customers. Do you know what they are saying about you online? Turn deep insights into positive action.Click for More
Loss Prevention, Compliance & Auditing
Leverage a national team of experts to provide audit services, resolve loss, and validate compliance with your brand standards.Click for More
What Our Clients Are Saying
“ Our mystery shop program has been that change agent for us. This program has helped instill great confidence in the accuracy, immediacy and relevance of the data – which has driven operational improvements, a better guest experience and positive business results. ”
“ IntelliShop has great client services managers. They work hard and put the client first, always. They worked hard to meet our constant requests for change and improvement and provided a friendly and non-combative response, even when we pressed them hard. ”
“ IntelliShop’s COVID-19 Compliance Check and Greeter Services are instrumental in the successful execution of our health and safety requirements. Our high IntelliShop Audit scores provide us the confidence in our stores ability to pass any external audits conducted by local health, safety, labor, or other agencies, while at the same time creating an environment that promotes a safe shopping experience for our customers. ”
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Learn MoreSetting A Higher Standard
When it comes to holistic customer experience improvement, we see things differently. Whether as stand-alone programs, or a blend of our expertise in Mystery Shopping, Voice of the Customer, Social Media Listening & Reputation Management, and Loss Prevention, Compliance and Auditing, we design curated solutions centered on timely data and actionable outcomes. Our big-picture thinking and innovative tactics help you to use customer experience research as a strategic advantage.
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