Solutions

We offer curated customer experience solutions to help you understand your entire world of customer experience, and then turn those insights into custom plans to use customer experience as a strategic competitive advantage

Contact Us

What Our Clients Are Saying

 logo

Our mystery shop program has been that change agent for us. This program has helped instill great confidence in the accuracy, immediacy and relevance of the data – which has driven operational improvements, a better guest experience and positive business results.

 logo

The entire team has been great to work with!

Micro Center Stores logo

IntelliShop’s COVID-19 Compliance Check and Greeter Services are instrumental in the successful execution of our health and safety requirements. Our high IntelliShop Audit scores provide us the confidence in our stores ability to pass any external audits conducted by local health, safety, labor, or other agencies, while at the same time creating an environment that promotes a safe shopping experience for our customers.

Micro Center Stores

Meet Our Team

Learn More

Setting A Higher Standard

When it comes to holistic customer experience improvement, we see things differently. Whether as stand-alone programs, or a blend of our expertise in Mystery Shopping, Voice of the Customer, Online Listening & Reputation Management, and Loss Prevention & Compliance, we design curated solutions centered on timely data and actionable outcomes. Our big-picture thinking and innovative tactics help you to use customer experience research as a strategic advantage.

Explore Our Approach