Loss Prevention Services

Loss Prevention at Every Level

Our Loss Prevention and Compliance Audit team is headed by industry experts who lead a team of certified current and former retail and hospitality management professionals. Our core services include loss prevention and audit department outsourcing; holistic inventory shrinkage assessments; brand standards validation; safety/OSHA inspections; and other compliance and audit services.

Whether it’s verifying the ingredients a fast-casual chain franchisee purchases, or the way in-store materials are displayed, enforcing your brand’s standards is crucial to your company's overall brand exposure.

What to Expect from Loss Prevention and Brand Compliance

IntelliShop's Loss Prevention & Compliance Division is led by Michael Mershimer, who has more than 30 years’ experience in loss prevention, brand standards compliance, franchising, royalty assurance, field audits and customer experience improvement for many of the country's most-recognized restaurant, retail, and service brands.

Our custom-built loss prevention, brand standards and compliance programs employ a wide mix of solutions to help make sure your stores are operating efficiently, profitability, and with the highest levels of integrity throughout the process. Some of those solutions include:

  • Full-Scale Shrinkage Control Assessments
  • Outsourced Loss Prevention Programs
  • Theft and Fraud Investigations
  • Loss Prevention Program Design
  • Loss Prevention Audits
  • Brand Standards Compliance Auditing
  • Integrity Shopping

Once we determine which solutions best support your brand’s needs, we create a custom solutions package within your budget. We then execute that, and report back to you with data and recommendations.

Whether or not your standards are being followed depends on the people you entrust to demonstrate them every day. You can train them as best you can, do spot-checks, surprise inspections, reviews, etc., but brand integrity is realized when your people actually do what they know they should, when they know that no one is watching.

Quickly Stop Losses

Losses can happen at any level of a business. Stopping them has to start at the top, but you have to know where to start. Make sure your business runs smoothly and profitably from the top down.

Our experienced professionals look at your business and find the points where losses are happening. We then report back to you with a plan of action and a way to stop the losses.

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Benefits of Loss Prevention and Brand Compliance

We Go Beyond the Loss on the Shelves

Retailers, food service companies, franchisors, and other consumer-facing industries experience significant losses beyond simple inventory shrink. We focus our clients on addressing non-inventory losses related to omnichannel issues, food and liquor-related losses, process failures causing loss not captured in shrink numbers by franchisees, and more.

Outsourced Loss Prevention Solutions Means Greater Reach

If you can’t reach the problem, you can’t fix the problem. We use a vast network of qualified and certified investigators and auditors to go where you need them. Our consultants originated the concept of outsourcing Loss Prevention using professional contractors. This means that not only did our consultants come up with the idea, they perfected it.

Third Party Loss Prevention Audits Provide Unbiased Solutions

Getting to the problem is half the problem. By using a vast network of third party experienced investigators, your franchisees and their locations are well within reach. No matter where your franchisees are, our investigators can get you details on how they run.

Partner with Customer Experience to Get Better Data

Our team can easily and seamlessly incorporate our customer experience solutions to bring in addition solutions like mystery shopping and CustomerOptix to get a deep dive insight into your business the way a customer would. See what losses could be happening based on your staff or your training and which losses go even deeper.

What Makes IntelliShop the Best

Autonomous Experts Free Up Your Leadership

With knowledge of your brand and your goals we hit the ground running. Your field leadership is freed up to focus on unit-level revenue and profit drivers at each door.

Our Experts are Impartial and Thorough

"Inside" people often can't do an objective evaluation. By outsourcing work to our investigators and auditors, we eliminate those biases, giving you a clear and unvarnished look at your brand.

We’re Not a Provider, We’re Your Partner

We work closely with you to thoroughly understand your brand, your goals and your processes. We then custom-design programs to deliver on those, and to assure maximum success.

We Provide Significant Cost Savings

By definition, our services have two distinct financial benefits: reducing internal costs, and driving incremental revenue. By outsourcing labor and associated benefits costs to us, we'll save you even more. Travel expenses alone are usually reduced by 50% or more.

Prevent Loss. Improve the Bottom Line.

IntelliShop’s loss prevention & compliance practice is a trusted partner for many of the nation’s largest retail, restaurant and service brands.

We have helped the world’s favorite brands improve profitability, increase franchise owner wealth, and raise consumer trust. Contact us now to discuss how we can help you protect your brand.

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Safe Experience

IntelliShop’s COVID-19 Compliance Check and Greeter Services are instrumental in the successful execution of our health and safety requirements. Our high IntelliShop Audit scores provide us the confidence in our stores ability to pass any external audits conducted by local health, safety, labor, or other agencies, while at the same time creating an environment that promotes a safe shopping experience for our customers.
Micro Center Stores