Competitive Intelligence

Competitive Intelligence Gives You An Inside Look

With strong competitive intelligence, you can stay on top of not just what you’re doing, but what your competition is doing as well. You get your competitors' online world monitored in real-time and receive detailed, actionable competitive insights that enable your business to beat the competition, increase revenue and build brand loyalty.

While competitive intelligence gives you an inside look, it's the actionable insights you'll get that lift you up to beat your competition. People buy from those they trust.


Of customers are influenced by a business' online reviews


Of customers say their buying decisions are influenced by social media

For “near me” searches, a star rating increase of just 0.1 could increase the conversion rates of a business location

expert mystery shopping service provider

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What to Expect from Competitive Intelligence

In an age when reaction is just as important as action, knowing what your competition is doing is the key to building customer loyalty and acquiring new brand enthusiasts. Full, detailed, and easy to follow action plans - that’s what you should expect from competitive intelligence. IntelliShop competitive intelligence services will provide you:

  • Share of voice
  • Star ratings comparison
  • Response time
  • Location specific information for up to 4 competitors
competitor review monitoring services

Keep On Top of ALL Reviews

Automatically pull up to 4 competitors per location. Stay abreast of what's going on and what their customers think.

competitor review monitoring company

Better Intelligence = Better SEO

When you compete online for ranking you can’t just focus on what you do. It’s all about authority. Ensure you’re the be-all-end-all of authoritative experts, improving your SEO and increasing sales.

Social Listening

Every tool, every methodology, every asset gets applied to social listening and turned on your competition. You’ll know who they’re engaging with and how.

Data Driven Competitive Intelligence

Data is only as good as what you do with it. Get a customized plan you can pass on and disseminate through your business to build action items around.

Intelligence Campaign Results in Competitive Advantage

A regional retail chain with expansive growth plans wanted to understand their competitive brand position at a local store level, as well as identify trends to beat their competition, increase revenue and build brand loyalty.


Average Star Rating


New Online Reviews


Near Me Search Results

Get This Case Study
online reputation management case study

Our mystery shop program has been that change agent for us. This program has helped instill great confidence in the accuracy, immediacy and relevance of the data – which has driven operational improvements, a better guest experience and positive business results.


We have been extremely pleased with the program and support we have been receiving from IntelliShop.

Micro Center Stores logo

IntelliShop’s COVID-19 Compliance Check and Greeter Services are instrumental in the successful execution of our health and safety requirements. Our high IntelliShop Audit scores provide us the confidence in our stores ability to pass any external audits conducted by local health, safety, labor, or other agencies, while at the same time creating an environment that promotes a safe shopping experience for our customers.

Micro Center Stores

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