Ratings and Reviews

What to Expect from Online Review Monitoring and Management

Reviews are the #1 factor consumers use to make a purchase decision. Partner with a team of industry experts to monitor, respond and analyze your online reviews across all locations, freeing you to focus on the more important. IntelliShop review management will provide you with the ability to:

  • Aggregate reviews from GMB, Facebook, Yelp & dozens of other top networks in a single interface
  • Response management which includes in-app response capabilities, response time tracking and optimization
  • Keyword sentiment analysis
  • Share of voice analysis
  • Competitive comparisons
get more online review monitoring

Get More Reviews

For every 1-star rating improvement, companies can expect a 5-9% sales increase. But knowing how to get more reviews can be the hardest part.

Get a team to engage in outreach campaigns and increase the number of reviews you receive.

online review monitoring services

Extension of Your Team

This isn't a tool you use every now and then. It's a dedicated team of industry experts who watch and monitor your brand in the digital landscape.

custom online review monitoring competitor intelligence

Customized Competitor Intelligence

Your competition isn't just other national brands, it's more local than that. Gain competitive intelligence insights to retain loyal customers and stay ahead of emerging trends.

improve SEO with online review monitoring

Improve Your Local SEO Ranking

Search engines have used online reputation as a ranking metric for years. With IntelliShop we will monitor and respond to all store location reviews. This will help improve local SEO to launch your store locations to the top of local search results and appear in the highly coveted Google 3-Pack.

First Hand Success Through Review Monitoring

An industry leading chain of more than 100 retail stores had the need to gain immediate visibility and a thorough understanding of their online reputation.


Increase in Reviews


Response Rate


Minimum Response Time

Download This Case Study
online reputation management case study
Micro Center Stores logo

IntelliShop’s COVID-19 Compliance Check and Greeter Services are instrumental in the successful execution of our health and safety requirements. Our high IntelliShop Audit scores provide us the confidence in our stores ability to pass any external audits conducted by local health, safety, labor, or other agencies, while at the same time creating an environment that promotes a safe shopping experience for our customers.

Micro Center Stores

IntelliShop has great client services managers. They work hard and put the client first, always. They worked hard to meet our constant requests for change and improvement and provided a friendly and non-combative response, even when we pressed them hard.


We have been extremely pleased with the program and support we have been receiving from IntelliShop.

Start Growing with IntelliShop