Solutions

We offer curated customer experience solutions to help you understand your entire world of customer experience, and then turn those insights into custom plans to use customer experience as a strategic competitive advantage

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What Our Clients Are Saying

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IntelliShop has great client services managers. They work hard and put the client first, always. They worked hard to meet our constant requests for change and improvement and provided a friendly and non-combative response, even when we pressed them hard.

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IntelliShop does a wonderful job handling all of our needs. I'm glad they look after FCA! They are one of the best partners that we work with.

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IntelliShop offers the most reliable and highly trained shoppers in the industry. Their attention to detail and timely execution of projects is why we’ve been working with them for over 12 years and the reason they are our trusted partner.

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Setting A Higher Standard

When it comes to holistic customer experience improvement, we see things differently. Whether as stand-alone programs, or a blend of our expertise in Mystery Shopping, Voice of the Customer, Online Listening & Reputation Management, and Loss Prevention & Compliance, we design curated solutions centered on timely data and actionable outcomes. Our big-picture thinking and innovative tactics help you to use customer experience research as a strategic advantage.

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