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A Holistic Approach

We monitor all aspects of your brand. Through understanding perception and dissecting the customer experience, we’ll help you improve your brand’s performance.

3 Ways to Improve the Buy Online Pick-Up In Store (BOPIS) Customer Experience

Are your stores primed to compete with Amazon’s “Buy Online Pick-up In Store” (BOPIS) service? In 2019, Business Insider reported that 68 percent of consumers “click and collect” as an increasing number of brick-and-mortar retailers offer this service. But last year, by late...

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Does Online Reputation Management Matter for Colleges and Universities?

As a busy professional working within higher education, online reputation management may be the furthest thing from your mind. However, in today’s world where online conversations are shared 24/7/365 and holding more value than the offline world, it is critical for any college...

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Does Online Reputation Management Matter for Colleges and Universities?

As a busy professional working within higher education, online reputation management may be the furthest thing from your mind. However, in today’s world where online conversations are shared 24/7/365 and holding more value than the offline world, it is critical for any college...

Brand
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COVID-19 Compliance

Lean on our suite of services to meet customer expectations during this unprecedented time.

When the world feels unsettled, your brand’s compliance doesn’t have to be. Enforce guidelines and plan proactively with our suite of services designed specifically for COVID-19 compliance.

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