Communication is Key
As a mystery shopper, there are going to be times when you plan on doing your shop, you really do, and then something goes wrong. You get behind at work, you are stopped in a traffic jam, or you just absolutely forgot to complete the shop you were assigned to. Accidents happen! Now the question is: What are you going to do next in this situation?
The best choice is to contact your Scheduler as soon as you realize you didn’t complete the shop. If your Scheduler calls or emails you, respond as quickly as possible. We understand that situations come up every once and awhile and there are times when you may need a little bit more time. Extensions are not always granted and definitely not encouraged; however, the sooner we know you cannot do the shop, the quicker we can find a replacement shopper. Being forthright is always better than ignoring the past due emails, the missed phone calls and the guilty feeling in your stomach.
We want you to get paid for the work you do and we also want to please our Clients with turning our reports in on time. Communication is key and working together will always benefit us BOTH in the long run.
IntelliShop Named a Shopper’s Choice Winner for Mystery Shopping Professionals Association Americas (MSPA)
Hi Shoppers, THANK YOU for voting IntelliShop one of MSPA’s Shopper’s Choice winners – for the SIXTH consecutive year! We are very appreciative of this honor, and we do not take it, or you, lightly, or for granted. Your work is important to helping us be the best customer...
Don’t be a Victim of Common Mystery Shopping Scams
Mystery shopping has long been used for market/customer experience research. Unfortunately, there are as many consumer scams as there are legitimate market research companies. Therefore, consumers who are interested in mystery shopping are advised to thoroughly research any...
IntelliShop is great at helping us adjust along the way. They have been super helpful. It has been such a huge help, and will only continue to get better. The amount of time the program has saved us has been unfathomable.