Have you been assigned a mystery shop that you plan to complete successfully? You first need to confirm your shop. You can do this one of two ways:
- Follow the link provided in your confirmation email and follow the prompts.
- Log into your Shop Log and click on the "CONFIRM" link provided next to the mystery shop information.
Confirming an assignment lets your scheduler know that you plan on completing your assigned mystery shop. Your scheduler may cancel your mystery shop and assign it to someone else if it remains unconfirmed. This would be especially unfortunate if you had already completed the unconfirmed mystery shop.
Confirming your shop through your Shop Log also gives you access to the evaluation you will submit following your assignment. Reviewing the evaluation and shop guidelines are crucial parts of completing a mystery shop successfully.
Keep in mind that no matter how many times you may have completed a particular type of mystery shopping assignment in the past, you must always review the guidelines and mystery shop evaluation prior to completing your shop. You never know when something will change or if you've forgotten something.
IntelliShop Named a Shopper’s Choice Winner for Mystery Shopping Professionals Association Americas (MSPA)
Hi Shoppers, THANK YOU for voting IntelliShop one of MSPA’s Shopper’s Choice winners – for the SIXTH consecutive year! We are very appreciative of this honor, and we do not take it, or you, lightly, or for granted. Your work is important to helping us be the best customer...
Don’t be a Victim of Common Mystery Shopping Scams
Mystery shopping has long been used for market/customer experience research. Unfortunately, there are as many consumer scams as there are legitimate market research companies. Therefore, consumers who are interested in mystery shopping are advised to thoroughly research any...
Clients First, Always
IntelliShop has great client services managers. They work hard and put the client first, always. They worked hard to meet our constant requests for change and improvement and provided a friendly and non-combative response, even when we pressed them hard.