How To E-mail A Scheduler
There are dozens of reasons you may need to contact a Scheduler for a mystery shopping company like IntelliShop. But as a Scheduler is receiving hundreds of e-mails per day, your best course of action to ensure a timely and adequate response is to follow a few simple rules.
As technology evolves, and we have the ability to communicate almost instantaneously from all corners of the planet, it becomes easier to forget about the basics of professional business communication.
As a mystery shopper, you are an independent contractor and may be competing against hundreds of other people for the same mystery shopping assignment. Thusly, the way in which you present (or “market”) yourself could not be more important. The best way to accomplish this is through proper business e-mail etiquette and formatting. Here are few helpful tips to make emails to your Scheduler better:
1. Include the name of the project you are talking about in the subject line.
2. Address your Scheduler using a Salutation.
3. Make sure the location (City, State) is clearly stated in your email.
4. Do not write a novel. Short and sweet is the best way to get your point across.
5. ALWAYS use proper grammar and spelling.
6. Use a Complimentary Closing.
7. Use an email signature to include at minimum your name and phone number.
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Clients First, Always
IntelliShop has great client services managers. They work hard and put the client first, always. They worked hard to meet our constant requests for change and improvement and provided a friendly and non-combative response, even when we pressed them hard.