IntelliShop joins ICSA
Perrysburg, OH IntelliShop announced today that it has joined the International Customer Service Association (ICSA, www.icsa.com). Ron Welty, CEO of IntelliShop, said in an announcement, "IntelliShop has been an intensively customer-focused company since our founding in 1999, and our team members are always looking for creative and better ways to deliver a great experience to our own clients. We believe our membership in ICSA will not only help us to continue our mission of providing our clients the best experience possible, but will also help us when consulting with our clients to develop measurement programs that help to make their customers' experiences memorable."
IntelliShop Named a Shopper’s Choice Winner for Mystery Shopping Professionals Association Americas (MSPA)
Hi Shoppers, THANK YOU for voting IntelliShop one of MSPA’s Shopper’s Choice winners – for the FIFTH consecutive year! We are very appreciative of this honor, and we do not take it, or you, lightly, or for granted. Your work is important to helping us be the best customer...
Don’t be a Victim of Common Mystery Shopping Scams
Mystery shopping has long been used for market/customer experience research. Unfortunately, there are as many consumer scams as there are legitimate market research companies. Therefore, consumers who are interested in mystery shopping are advised to thoroughly research any...
IntelliShop is great at helping us adjust along the way. They have been super helpful. It has been such a huge help, and will only continue to get better. The amount of time the program has saved us has been unfathomable.