IntelliShop President elected Secretary of MSPA

Dallas, TX Ron Welty, President of IntelliShop, was elected Secretary of the Mystery Shopping Providers Association ("MSPA") at its annual conference in San Francisco; he will serve through 2009. Ron has served on MSPA's Board of Directors since 2003. When asked about his election, he said, "I am deeply honored that my colleagues on the Board have placed their faith in me to serve the association in this capacity, and I remain strongly committed to my passion of furthering MSPA and the interests of our members."

IntelliShop, located in Perrysburg, Ohio, provides mystery shopping and other customer experience measurement solutions to clients in more than 25 industries in the United States, Canada, Mexico, and Europe. IntelliShop is widely recognized and respected for providing exceptional quality and service to its clients.

The MSPA is the largest professional trade association dedicated to improving service quality using anonymous resources. With over 150 member companies worldwide, its diverse membership includes marketing research and merchandising companies, private investigation firms, training organizations and companies that specialize in providing mystery shopping services. Member companies work with their clients to establish mechanisms to measure and improve levels of service.

Related Articles

IntelliShop Named a Shopper’s Choice Winner for Mystery Shopping Professionals Association Americas (MSPA)

Hi Shoppers, THANK YOU for voting IntelliShop one of MSPA’s Shopper’s Choice winners – for the SIXTH consecutive year! We are very appreciative of this honor, and we do not take it, or you, lightly, or for granted. Your work is important to helping us be the best customer...

Read Article

Don’t be a Victim of Common Mystery Shopping Scams

Mystery shopping has long been used for market/customer experience research. Unfortunately, there are as many consumer scams as there are legitimate market research companies. Therefore, consumers who are interested in mystery shopping are advised to thoroughly research any...

Read Article

The program is going fantastic!

The program is going fantastic! Everything is going as planned. We love working with the entire team and couldn’t ask for a better partnership.