Talk Shop and Industry News

Gather some practical tips, stay up to date with the latest in customer experience, and learn what we’re paying attention to at IntelliShop.


Showing entries tagged Loss Prevention and Compliance

Mystery Shopping Insights

Jump Start 2011 Sales & Staff Motivation

Want an easy way to jump-start your sales in 2011, while at the same time helping your associates and managers avoid or get out of the post-holiday blahs? Run an upsell contest and reward your star performers. Studies have shown that uspell contests measured using active mystery...

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News Insights

IntelliShop & MSPA Help Shut Down Mystery Shopper Scam Attempts

Marketers of Mystery Shopper Scam Settle with FTC; Agree to Pay $850,000 Federal Trade Commission Note: Ron Welty, President of IntelliShop, serves on the Board of Directors for the Mystery Shopping Providers Association ("MSPA"). The MSPA was instrumental in working with the...

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Accurate, Immediate, and Relevant

Our mystery shop program has been that change agent for us. This program has helped instill great confidence in the accuracy, immediacy and relevance of the data – which has driven operational improvements, a better guest experience and positive business results.