Staying a Mystery
You don’t have to be wearing a t-shirt that says “I’m A Mystery Shopper” to be “found out.” If you don’t blend in with the people who normally shop, eat, or visit the place where you are doing a Mystery Shop, you might as well be wearing the shirt that says “I’m a Mystery Shopper.”
If you’re doing a shop at a high-end restaurant, your jeans and flip-flops should stay in the closet; instead, opt for something business casual. On the other hand, if you’re doing a shop at a local park, convenience store or mall, the jeans and flip-flops may be fine.
To successfully complete a mystery shop, one of your most important goals is to stay a mystery! You should blend in with the “regulars.” If you’re ever in doubt, the friendly members of our scheduling team would be more than happy to give advice.
Remember to check your guidelines before getting ready for a shop (as you always should!). Some will require that you wear a specific type of clothing. If there is nothing mentioned in the guidelines, then you can make the call. Just remember to blend in, and leave the “I’m a Mystery Shopper” shirt behind!
IntelliShop Named a Shopper’s Choice Winner for Mystery Shopping Professionals Association Americas (MSPA)
Hi Shoppers, THANK YOU for voting IntelliShop one of MSPA’s Shopper’s Choice winners – for the FIFTH consecutive year! We are very appreciative of this honor, and we do not take it, or you, lightly, or for granted. Your work is important to helping us be the best customer...
Don’t be a Victim of Common Mystery Shopping Scams
Mystery shopping has long been used for market/customer experience research. Unfortunately, there are as many consumer scams as there are legitimate market research companies. Therefore, consumers who are interested in mystery shopping are advised to thoroughly research any...
Accurate, Immediate, and Relevant
Our mystery shop program has been that change agent for us. This program has helped instill great confidence in the accuracy, immediacy and relevance of the data – which has driven operational improvements, a better guest experience and positive business results.