Wait – Why do I have to choose a specific date?
You may have noticed something new when applying for a mystery shop for IntelliShop recently: when you apply, some of our shops now require you to choose a specific date on which you will perform the shop. The schedulers here at IntelliShop know that one of the best things about mystery shopping is the flexibility – you can “be your own boss” to an extent. With that in mind, we fear that some of our loyal shoppers will be disappointed that they have to narrow down a specific date. However, our clients sometimes request multiple shops at the same retail store, car dealership, etc., in a short timeframe, and would prefer that no more than one shop be performed at the location per day. Another possibility is that our client would like to see the shops spread at least two or three days apart. Having our shoppers pick their date helps us make sure the client gets the “spread” of shops that they request. Once another shopper has selected a date, another shopper is prevented from selecting the same one, and in the end the client is happy. So, while you may be disappointed to see this new requirement when you apply for certain shops, please know that it helps us greatly in serving our clients!
IntelliShop Named a Shopper’s Choice Winner for Mystery Shopping Professionals Association Americas (MSPA)
Hi Shoppers, THANK YOU for voting IntelliShop one of MSPA’s Shopper’s Choice winners – for the FIFTH consecutive year! We are very appreciative of this honor, and we do not take it, or you, lightly, or for granted. Your work is important to helping us be the best customer...
Don’t be a Victim of Common Mystery Shopping Scams
Mystery shopping has long been used for market/customer experience research. Unfortunately, there are as many consumer scams as there are legitimate market research companies. Therefore, consumers who are interested in mystery shopping are advised to thoroughly research any...
Accurate, Immediate, and Relevant
Our mystery shop program has been that change agent for us. This program has helped instill great confidence in the accuracy, immediacy and relevance of the data – which has driven operational improvements, a better guest experience and positive business results.